FAQ

Need some help?

To watch a video explaining the below in full detail click HERE
 
  1.  First, view our 3 plans Here. Choose which plan suits you.
  2.  Upload a PROFILE PICTURE.
  3.  Fill out your personal details including your:
    – FULL NAME
    – DATE OF BIRTH
    – PHONE NUMBER
    – COUNTRY and CITY YOU LIVE
    – NATIONALITY
    – LANGUAGES YOU SPEAK
  4. Complete the ABOUT ME section in as much detail as possible.
  5. Enter your SOCIAL MEDIA LINKS, there are 3 social media links to choose from. Facebook, Instagram, and Linkedin.
  6. Fill out your diving credentials according to the profile you have selected.
    RECREATIONAL SCUBA DIVER
    – ORGANIZATION
    – MEMBER NUMBER
    – HIGHEST RECREATIONAL CERTIFICATION
    – APPROXIMATELY HOW MANY LOGGED DIVES

    PROFESSIONAL SCUBA DIVER
    – ORGANIZATION
    – MEMBER NUMBER
    – HIGHEST PROFESSIONAL CERTIFICATION
  7.  Choose your specialties and technical credentials:
    – SPECIALTIES
    – TECHNICAL DIVER SPECIALTIES
    – TECHNICAL PROFESSIONAL SPECIALTIES
  8.  Accept the terms and conditions before proceeding. 
To watch a video explaining the below in full detail click HERE
 
  1. This will appear when you select the SCUBA DIVER or the FEATURED membership.
  2. The above REGISTRATION PROCESS  will stay the same. However follow the next steps. 
  3.  A popup will appear ‘thankyou your profile is now pending, please proceed to the next step’ over your profile page.
  4. Click the button in the bottom right of the screen (proceed to next step)
  5. The Next screen is a short summary with your name, date, and how much the membership costs. You will see 2 options for payment. PAYPAL or CREDIT CARD
  6. There will be an option for a COUPON CODE. If you have an approved code to use add it here and it will reflect in the cost of the membership. 
  7. Choose one of the payments and tick the Terms and Conditions. To continue press the button.
    If you select: 
    PAYPAL – The paypal screen will open up, follow the details shown.
    CREDIT CARD – A popup will appear, enter your email address and credit card information and press pay. 
  8. You will receive an email confirming this transaction. No Personal banking details are kept on any of the express divers servers, cookies or anywhere else. 
To watch a video explaining the below in full detail click HERE
 
  1. Check your email for your username and password. It may be sent to your spam folder. If you did not receive your email please contact [email protected]
  2. Go to express divers home page and select Sign In. Enter your username or email address and your password.
  3. Hover over your photo icon next to your username in the top right hand corner. A drop down section will appear. Choose dashboard.
  4. Your dashboard will have the following side options:
    – My profile (Summary of your profile)
    – Inbox (To check messages sent from customers)
    – Saved (Who’s profile you have saved)
    -Reviews (To see the reviews you have received from customers)
To watch a video explaining the below in full detail click HERE
 
  1. As Above (How to sign is and visit your dashboard) follow those steps. 
  2. Your dashboard will have the following side options:
    – My profile (Summary of your profile)
    – Inbox (To check messages sent from customers)
    – Saved (Who’s profile you have saved)
    -Reviews (To see the reviews you have received from customers)
  3. To Check your MESSAGES click on the left hand side (INBOX
  4.  
  5. To read your REVIEWS click on the left hand side (REVIEWS)
To watch a video explaining the below in full detail click HERE
 
  1. Check your email for your username and password. It may be sent to your spam folder. If you did not receive your email please contact [email protected]
  2. Go to express divers home page and select Sign In. Enter your username or email address and your password.
  3. Hover over your photo icon next to your username in the top right hand corner. A drop down section will appear. Choose Update Password.
  4. To change your password enter your new password two times and select the update profile button.

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